I had another amazing experience with excellent customer service from Rick's Auto Body Shop! When my son locked my keys in my car while it was running at a local gas station, a friend called Rick's to see if they could help. Within a very short time, an employee showed up with all the appropriate equipment to safely open the car. It was an unusual situation due to how my Honda's locks/handles operate, but he was able to figure out a solution quickly and efficiently without doing any damage to my vehicle.
Rick’s Auto Body Shop does a great job with insurance cases! I was hit from behind in an accident that was entirely the other person’s fault, and I had no idea what the next step was or who to talk with. My mechanic (who doesn’t do body work) mentioned Rick’s Auto Body, and I remembered that my grandfather had taken his vehicles there and always gave Rick’s high praise. I was so glad I decided to call them instead of pulling a phone number out of the book. They gave me the estimate I needed to talk to the insurance adjuster as well as guiding me toward the next step to take in the process. I would go back to them in a heartbeat! Now that I have found them, I wouldn’t ever consider taking my vehicles to anyone else.
I have been doing business with Rick's Body Shop since 1978. They have performed at least a dozen repairs for me over the years with great results every time. I have also recommended Rick's to many family and friends over the years and they were all very happy with the work as well. When Rick's son Dan took over the lead on this family business he continued the legacy of integrity and high quality work. This is the only body shop that my vehicles will ever be repaired at!
I am so grateful to Dan Biggs and his family along with his employees for always exceeding our expectations with anything from collision repair to emergency assistance. Thank you for your professionalism, your willingness to come to our aid and your attention to detail!
I had my first experience with Ricks this past week and it was wonderful. Dan helped me with everything I needed in a very timely manner, especially around the Holidays. He made sure I got the best quality parts from my insurance company, after they tried selling me after market products. Aside from that, Dan went above and beyond after I got my car back. I had a small air bubble and my engine alerted me it was over heating. He drove 25 minutes to meet me when I was on the side of the road with some fluid and tools to make sure I would get back on the road safely. You don’t see service like Rick’s very often anymore!
My wife and I are the owners of Ricks Auto Body Shop, and our goal is 100% customer satisfaction. I reached out to Mr Bakos, who gave us 3 stars, just to see what we could have done to improve our performance. I was relieved to find that he just hit the rating star randomly to shut the Google app after he was in for an estimate. We value our customers and will continue to follow our Google ratings to ensure that we make our customer's experience with us a 5 Star one.
Rick S Auto Body Shop is a US Car Repair based in South Bend, Indiana. Rick S Auto Body Shop is located at 55259 Mayflower Rd, South Bend, IN 46628, USA.
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