Erich serviced my furnace today and he was excellent! He arrived on time, serviced the unit, informed me of what he did and what he found. I am very satisfied with the service he provided and would request him in the future for service.
I have used Great Lakes H & A for over 15 years. I have them out for seasonal maintenance every year and they have replaced a furnace for us on the past. Their staff is incredible. I have always found them exceptionally helpful, informative and professional. Eric does a great job and you can always depend on hearing an upbeat voice when you speak to Melissa. Thanks for employing such wonderful folks. I would highly recommend them for your heating and air conditioning needs.
Jeff and his assistant, were very professional in their looks, uniforms, speech, very respectful of our home, the installation, took their time, worked hard, very diligent in doing a high quality installation. Explained what they were doing, and showed me how to take of our new air conditioner. Love the cushioning boot, flexable ducting to make the unit quiet. Amy and the installation team are superb in customer care and service. We are very happy our new ac. Great Lakes is Excellent and Highly recommended because of the great sales and service team you have, and quality equipment you offer. Also the unbelievable $20 down to start, and the long time be fore paying in full, to make sure that we were satisfied with the ac and it’s performance. Amazing and unheard of today. Greatly appreciated.
The tech: Erich did our service today. He arrived on time and was very friendly. We had him service our furnace seasonal and safety check today. He explains what he's doing as he works on our furnace so I always know what's being done. Erich is very precise and through when he's working on our furnace or air conditioner. He goes above and beyond doing his job. I feel very comfortable with him knowing that he's taking great care in making sure all the work is done right. He is a great representation of the very fine work that Great Lakes Heating & Air Conditioning does. Their people are of superb quality. They are friendly and always have done a great job making sure everything is done correctly and running smoothly before leaving. I would never have anyone but Great Lakes take care of our furnace and air conditioning. They are the best of the best and that's a difficult thing to find in a lot of companies now days. I will forever stay with Great Lakes!!
I have a new furnace and insulation in my attic. They are good at what they do, very polite and professional. They all work so well together. I knew that Great Lakes was the best choice. Any questions were answered. After they finished, they cleaned, my basement and garage has never been this clean.
Amy Scott told us about the good, the bad, the ugly on our old equipment. She was very professional, polite, took time to answer questions, no high pressure, really cared about taking care of our Air Conditioning needs, showed us different options to fit our budget, superb in every way.
Great Lakes Heating And Air Conditioning is a US General Contractor based in South Bend, Indiana. Great Lakes Heating And Air Conditioning is located at 22189 IN-23, South Bend, IN 46614, USA.
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