This place is horrible. If you call during business hours be prepared to hold for thirty plus minutes. If you call to have a prescription refilled be prepared to call three or four times more times to remind them because they will either forget since they are horribly unorganized or they just do not care. One last thing, your scheduled appointments will be canceled at least fifty percent of the time so don't be surprised if you have to reschedule and told you have to wait another month.
Hi, my name is Henry. I had a total hip replacement. The Tri West Care of the V.A. sent me to Health south in Chattanooga, Tennessee. It should be called hell south. I went to the bathroom three times on myself and the floor because they were to busy to answer my buzzer. Them feeding me made my diabetes go to the upper two hundreds not giving me the proper food. they twisted my foot in the wrong direction so i had to go back to the hospital for x-rays.They did not manage my pain. They did not care about me. One of the nurses handed the x-ray results to my fiance and said, you read it. The nurse in charge told us that the kitchen help is less educated and she couldn't help it that they had workers who were not intelligent. It was so bad we checked out early. People beware of where you put your loved ones, definitely not hell south. I really do not think they even deserve one star.
After being released from Epworth for a suicide attempt, my adult daughter (21) was refereed to a female psychiatrist here. She was diagnosed with BPD/BP. I tried desperately to contact this Dr. to receive help on how to deal with this mental illness. I understand HIPA laws prevented her from discussing my daughters treatment, but she was absolutely non responsive to pleas for help with how to help my child who was living with me and still experiencing symptoms. I begged for joint appointments, separate appointments, support groups anything to "help me help her". Nothing. Nada. Most times couldn't even get a callback from nurse. Elizabeth Hays should be ashamed of herself.
This place is awful. My psychiatrist is extremely judgmental and I dread going here. She seems nice until she tries to tell me how I feel and how I SHOULD be living my life. The only reason I was referred here was to straighten out my medication. It's been over a year, my meds are fine and I can't wait to never have to go to this place ever again.
Epworth is the best facility of its type and a shining example of how mental health care should be offered in the United States. They provide all around care, tools, and constant monitoring. Their team consists of medical doctors, psychiatric doctors, art and recreational therapists, nurses, and technicians. They monitor diets, medication, intake and output, make sure clothing is clean and personal hygiene is maintained. This is all around care at the highest level. Your progress is discussed daily and many group discussions can lead to self-discovery and healing.
**11/29/17 -- still hate this place. They could Care less about your prescriptions or if they are called in correctly. Short staffed and extremely unorganized. I wouldn't want to work there, either!
Beacon Medical Group Behavioral Health South Bend is a US Health facility based in South Bend, Indiana. Beacon Medical Group Behavioral Health South Bend is located at 707 N Michigan St #400, South Bend, IN 46601, USA.
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