Go get a pizza. Spend way too long waiting and they aren't even busy. Get home. The pizza order is completely wrong! So Now over an hour spent trying to get dinner and have none.
Will never be back!
Are you freaking kidding me!!! You openly admitted to making the pizza wrong because you didn't bother reading the ticket! Then you want the pizza drove all the way back in for a refund! Not to mention another hour of my time, with yet no dinner because you didn't bother to read the ticket!
Check your food before you leave! Don't trust that they will bother to read your ticket!
Best pizza and very friendly staff.. Very comfy to sit down and eat at. We love them!!
Every time I go to Brunos Downtown South Bend the food, the service, and the restaurant is consistent with cleanliness, prompt and courteous service and the food taste very good every time. KEEP UP THE GREAT WORK
It's too bad because had always liked your pizza before.
They can offer you a free pizza for another time. Great so you have my money and I have no dinner but if I ever go back I'll get a free pizza.
Call they say oh I remember I didn't really look at the ticket closely, can you come back in and we'll make you another. No not spending over an hour again and driving clear back there.
Love this place. Food was amazing, fresh, and fast. Staff was friendly and helpful. Also, they made sure we knew about the special before paying. We ended up getting more pizza for less money. This specific Bruno's location feels like the heart of downtown. Great feeling, makes you want to walk around afterwords and go on an adventure.
This is absolutely ridiculous and incredibly terrible customer service!
No I would like a refund of my money. Then you say you have to have the pizza back in order to give a refund, it's policy!
I love Bruno's! It gets a little crowded in this small space downtown but the food is so good! And even when crowded the line moves pretty fast. I think it's pretty good for the price too. You can get 2 huge slices and a drink for $7.
Bruno S Pizza Downtown is a US Meal Takeaway based in South Bend, Indiana. Bruno S Pizza Downtown is located at 131 S Michigan St, South Bend, IN 46601, USA.
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