I will return next year form my annual exam.
I received an extensive exam by Dr.Baxter, who took the time to answer all my questions and found my new prescription for my contacts.
From the first moment I stepped in the door, as a new patient, I was greeted by the receptionist immideatly and my examination started right on time.
I have used the Michiana Eye Center for years and have always had excellent experience. This time was no exception. I was examined very close to my appointment time, and the specialist that did the initial testing of my eyes was friendly, professional, and very informative in answering queries I raised. I then saw Dr. Hart for other tests, and he, too, was very friendly, thorough, and informative. I also found the check -in and check-out staff helpful and efficient. About the only downside of the Center is the high turnover of its staff it appears to experience. Over the many years, I have had different doctors, if not every year, every few years. Nonetheless, they all have been, in my lay person's view, highly competent.
Downtown location. Have used them for several years. I've been pleased with the results each time. The last two examinations I've had have been painless and efficient. Really happy with the service.
I arrived on their doorstep as a first-time patient with an urgent situation. I could not have been treated any more efficiently or any more compassionately than I was, from the friendly and able staff at the check-in / check-out desk, to the competent tech and doctors who examined me and evaluated my situation. Every staff member appeared fully engaged in my vision condition. I was put at ease in a stressful situation, and felt surrounded by competence and caring professionals. I will be pleased to see them again on my next visit.
Been a patient there for several years now and have repeatedly felt like "next time it will be better"...but personally my experience was not so good. I felt like a bother every time I've been there and my concerns have been dismissed. I'm sure the doctors are qualified and excellent...but patient kindness goes along way too.
Michiana Eye Center South Bend is a US Doctor based in South Bend, Indiana. Michiana Eye Center South Bend is located at 319 N Niles Ave, South Bend, IN 46617, USA.
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