My husband was referred to this office by another doctor for medical treatment that had to be done by a certain time for an upcoming surgery. The other doctors office attempted to schedule the appointment with Dr. Koscielski and was never able to get someone to get it done. The other doctors office finally called my husband and suggested that perhaps him calling would get the response we needed. We went to the appointment and were very pleased with the Doctor. He wanted my husband to get 3 tests. We had a terrible time getting them scheduled and then the day before the tests we received a call from the place doing the tests that the tests needed to be rescheduled because they were unable to get authorization from Dr. Koscielski's office and they had tried 3 times each time was told the authorization would be sent immediately. It was never sent. I asked the organization if they often have problems with this doctors office and they said "oh yes". It is very frustrating.
I've been trying to call the office to cancel my appointment for two days now and have only gotten a recording. I can't even leave a message!
Doctors are ok I guess but the office staff is totally incompetent! They don't answer the phone, screw up messages, don't return calls, can't answer a basic question about a prescription....They transfer you to a nurse, again no answer and no return call. When someone's health is at risk you should not be so incompetent in your job. My husband will be asking his doctor for a new referral.
My grandmother missed her appointment that they scheduled six months ago. There was no warning call. The front office staff just doesnt care. They don't answer phones and are so rude. We came in to talk to the staff so they wouldn't charge her. The front staff are taking everyone but her and the additional walk im patient's. Its absolutely horrible.
Pulmonary Critical Care Associates is a US Doctor based in South Bend, Indiana. Pulmonary Critical Care Associates is located at 621 Memorial Drive, South Bend, IN 46601, USA.
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