I went to return a router. The two reps we're both with other customers when a 3rd employee came out, asked what my name was and what I needed. Instead of completing my return in a timely manner she just added my name to the cue and walked in the back. I waited 45 more minutes unassisted before I finally had to leave due to an appointment. I came back the next day to complete the return and the same young woman, Cassandra, that walked away without completing my return assisted my husband and I today and finished the return in 5 minutes. This is completely unacceptable. Not only did this location water my time but because of their rudeness and incompetence I had to make a second trip and waste gas money to get this returned. I will NOT be using this location for any help in the future
Yesterday we took a senior citizen friend who had broken her phone to get a new phone. Lori was her sales consultant and she was so kind, patient and went above and beyond to assist our friend in getting the best deal, teaching her how to use the new phone and extending an offer of continued assistance that I felt she deserved recognition. She is a great employee.
This store is horrible! I've seen on at least two occasions people storming out and cussing out the staff cause they can't won't help! I was just in there recently to upgrade my plan and they offered the direct tv for 10 bucks a month. I should've known it was a bait and switch.ive been charged 35.00 a month for 3 months and the next charge is 35! This place and its employees suck and I wouldn't trust them ever again
You should feel comfortable walking into the store with your family and not have a sales associate become sexually involved with your husband a couple months later. Will not visit this store again. I believe having a job is for working, not picking up married men.
Too many issues with AT&T, switched service. However people in the store tried to help.
At T is a US Electronics Store based in South Bend, Indiana. At T is located at 1121 E Ireland Rd, South Bend, IN 46614, USA.
Please contact with At T using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find At T opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in South Bend