Pleasantly surprised. Checked in very late and did not know what to expect. we also made a booking error. The manager was more than helpful in making correction and very pleasant for the time in the morning that it was. Room was very clean and comfortable. Entire facility was very clean. I will look to Sleep Inn facilities in the future
Excellent except the shower head was one of those super water savers that barely flows any water. The value for the price was exceptional.
This hotel was great! Exceptional front staff who went out of his way to tell us how to save money next time we book with their company! Very impressed! Clean hotel, smelled fresh(comparing to not so good stay night before somewhere else!) and seemed cleanliness was part of their specialty. Made us feel very welcomed and comfortable including my dog! Beds were comfy and everything we needed. Including having a freshly mowed, well lit area just for pets! Very impressive. The ONLY thing I will say could've been better was the fact that the AC was not something that stayed on rather it would reach temp and then shut off...which if that was the worst thing, I can deal! Stay, you won't be disappointed!
Avoid this hotel! The hotel attendant verbally abused and berated me (a 72 years old senior citizen) and my son. He threatened us verbally and physically multiple times. He threw our room keys at us, swore profusely, and was extremely frustrated and hostile as we checked in. I captured all of this on video and would like to share it. The disappointing part of this, in the 1000’s of nights I’ve stayed in Choice hotels I’ve never experienced this level of abuse, anger, and threats from a member of the Choice Hotel staff. I’m extremely dissatisfied and disappointed me and my son were treated this way!
Fast registration and check in. Staff genuinely friendly. Room was clean, quiet and the bathroom was fairly new. The bed was softer and bouncier than most. Breakfast average for hotels in this price category. Easy parking and good location. Would use again.
Sleep Inn is a US Lodging based in South Bend, Indiana. Sleep Inn is located at 4134 Lincoln Way W, South Bend, IN 46628, USA.
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